Welcome to Zane and Blackman Limited. We provide services in

  • Human Resource Management
  • Leadership Development
  • Management Training/Development

Negotiation Skills

(Durations of Courses: 1 Day)

This course is aimed at developing the skills and techniques required to negotiate effectively in a variety of situations.

The objectives of the course are:

  • To describe the basic principles of the negotiating process.
  • To develop techniques and skills aimed at improving performance.
  • To be able to apply these skills and techniques in a wide range of situations.

Course Overview:

  • What is negotiation?
    • the stages involved
    • the skills required for effective negotiation
  • Planning for negotiation
    • the structure of a negotiation
    • identifying ideal, realistic and fallback positions
    • anticipating problems and developing acceptable solutions
  • Negotiating
    • applying a range of negotiating techniques
    • maintaining a positive, continuing relationship
    • measuring the success of a negotiation
  • Action planning and feedback

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