Welcome to Zane and Blackman Limited. We provide services in

  • Human Resource Management
  • Leadership Development
  • Management Training/Development

Selling Skills

(Durations of Courses: 1 Day)

This course is aimed at those who wish to develop a range of practical skills and techniques as used by all successful sales professionals.

The objectives of the course are:

  • to review the selling process
  • to develop a range of practical selling skills
  • to apply these skills to win more sales and reduce downtime

Course Overview:

  • The selling process
    • the structure of the selling process
    • finding prospects and using referrals
    • effective cold calling
    • getting key appointments
  • One-to-one selling
    • presenting information
    • telephone and face to face techniques
    • developing the discussion
    • selling the benefits
  • Closing the sale
    • identifying buying signals
    • dealing with resistance
    • countering objections
  • Action planning and feedback

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