• Communication:

This course is aimed at developing the skills and techniques required when communicating in writing in the form of instructions or verbally in the form of a presentation.

• Customer Care:

This course is aimed at developing the skills and techniques required when communicating in any way with existing or potential customers.

• Effective Meetings:

This course is aimed at developing the skills and techniques required to maximise the effectiveness of meetings. It is particularly relevant to those who chair or plan to chair meetings on a regular basis.

• Facilitations:

This course is aimed at developing a practical understanding of effective facilitation and of the skills required of the facilitator, to enable delegates to apply these skills in workplace situations.

For more information please contact us