Welcome to Zane and Blackman Limited. We provide services in

  • Human Resource Management
  • Leadership Development
  • Management Training/Development

Influencing Skills

(Durations of Courses: 1 Day)

This course is aimed at developing a range of influencing and persuading skills to enable delegates to become more effective in a variety of work related situations.

The objectives of the course are:

  • To describe the elements of the influencing and persuading process.
  • To develop techniques and skills aimed at improving performance.
  • To be able to apply these skills and techniques in a wide range of situations.

Course Overview:

  • What is influencing and persuading?
    • the stages involved
    • the skills required to influence and persuade effectively
    • the ILEG inventory (incentive, logic, empathy and group)
  • Using the influencing and persuading framework
    • preparing your case
    • the 4Ps (position, problems, possibilities and proposal) and PROEP
    • anticipating problems and developing acceptable solutions
  • UsingĀ  influencing and persuading skills and techniques
    • understanding different perceptions
    • influencing in teams
    • maintaining a positive, continuing relationship
  • Action planning and feedback

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