Welcome to Zane and Blackman Limited. We provide services in

  • Human Resource Management
  • Leadership Development
  • Management Training/Development


(Durations of Courses: 1 Day)

This course is aimed at developing the coaching skills and techniques required by those who are involved in leading a team. Delegates will design, deliver and evaluate a short coaching session.

The objectives of the course are:

  • To describe the basic principles of coaching.
  • To develop a range of practical coaching skills and techniques.
  • To deliver and evaluate a practical coaching session.

Course Overview: 

  • What is coaching?
    • the steps involved
    • the role of the team leader
    • attributes of a good coach
  • The coaching process
    • self-assessment of coaching skills
    • planning the coaching process
    • agreeing achievable objectives
  • Planning a coaching session
    • identifying coaching opportunities
    • preparing materials
    • using effective presentation and instructional techniques
  • Coaching effectiveness
    • evaluating the session and the techniques used
    • objective measurement and evaluation
    • avoiding common pitfalls
  • Action planning and feedback

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